Hoi An

Medical

Artwork supplied by Family Medical Practice Danang

FAMILY MEDICAL PRACTICE DANANG

96-98 Nguyen Van Linh Street

Hai Chau District, Danang, Vietnam

Tel: +84 236 3582 699

24/7 Emergency: 0913 917 303

www.vietnammedicalpractice.com

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Medical issues loom large for expats and tourists alike in SE Asia. Below, Hoi An Now has put together a comprehensive directory which covers most bases. From vaccination to health insurance, from hospitals to doctors and dentists to pharmacies. It’s all here in one place for your convenience from general information on tropical diseases like dengue fever to tips for motor bike riders.

Severe Dengue

Severe dengue is a potentially deadly complication due to plasma leaking, fluid accumulation, respiratory distress, severe bleeding, or organ impairment. Warning signs occur 3–7 days after the first symptoms in conjunction with a decrease in temperature (below 38°C/100°F) and include: severe abdominal pain, persistent vomiting, rapid breathing, bleeding gums, fatigue, restlessness and blood in vomit. The next 24–48 hours of the critical stage can be lethal; proper medical care is needed to avoid complications and risk of death.

Medical Articles: Family Medical Practice Danang

Family Medical Practice Danang logo

Health Services

POLICE

8 Hoang Dieu Street, Hoi An
+ 84 (0) 235 3861 204 OR  113

NOTE: If you need to report a crime be aware the police generally do not speak English.  You should get an English speaking Vietnamese to help you.  

If you do not have access to a translator then in the event of an emergency Hoi An Now’s Vietnamese Office Manager (Ha) will assist:  Tel: +84 (0) 973 005 863.  

ACCIDENTS

Ambulance 115
Taxi Dispatcher (English)

+84 (0) 235 3929 929

Mai Linh Taxi (Vietnamese)

+84 (0) 235 3 914 914

Faifoo Taxi (Vietnamese)

+84 (0) 235 3919 19

 

NOTE: If you have an accident and need hospital treatment, GET A TAXI! Ambulances in Vietnam can be very slow to arrive. If the situation is an emergency then it is best to go to a hospital in Da Nang. However, should this not be possible then go straight to the Pacific Hospital, Hoi An or the Hoi An Hospital. See emergency details below!

MEDICAL EMERGENCY NUMBERS

NOTE: Carry your medical insurance with you at all times – you will need it in the event of an emergency!

Hoi An Now also provides a translating service and should you require this, please contact us on [email protected]

 

DA NANG EMERGENCY HOSPITALS

 

Numbers operate 24/7 and operators speak English

Family Medical Practice Da Nang

Add: 96 – 98 Nguyen Van Linh Street, Nam Duong Ward, Da Nang

Emergency: +84 (0) 913 917 303

Reception: +84 (0) 236 3582 699

Clinic Hours:  M–F 8 am–5.30 pm/Sat 8.00am–12.00 pm
Web: www.vietnammedicalpractice.com

 

The Family Medical Practice is similar to a medical clinic back home.  For many expats it is the first port of call for any serious medical issue.  Family Medical Practice offers 24-hour emergency care as well as emergency evacuation. It is aligned with most international health insurance providers and so can provide direct billing to customers.

Hoan My Hospital, Da Nang

161 Nguyen Van Linh Street, Da Nang   

Emergency:  +84 (0) 236 3650 950      OR

+84 (0) 236 3650 676

 

This hospital is considered very highly among expats; it has an international section (Quoc Te), staff speak English, they do diagnostics on site and are reasonably priced

Family Hospital, Da Nang

73 Nguyen Huu Tho, Da Nang

Emergency:  +84 (0) 236 3632 333 – Vietnamese only

 

Highly regarded among expats; has an American doctor; reasonably priced; private rooms; well equipped hospital; they do diagnostics on site

HOI AN EMERGENCY HOSPITALS

Pacific Hospital, Hoi An 

6 Phan Dinh Phung Street, Hoi An (opposite the Almanity Hotel)

Emergency: +84 (0) 903 597 997   OR  +84 (0) 235 3921 888

 

NOTE: Emergency number (24h/7) operators speak English BUT – if no-one answers go directly to Hospital.  The Pacific Hospital charges more than the Hoi An Hospital but has a 24-hour international medical facility. 

Hoi An Hospital, Hoi An 

4 Tran Hung Dao Street, Hoi An

Emergency:  +84 (0) 235 3861 365

There are public, private and international hospitals in Central Vietnam. The public hospital system is poor and doctors speak little or no English. The private/international hospitals are better positioned to treat expats and have English-speaking doctors (though not always!).

Below is a list of places to visit if you have any medical issues.

For anything serious (outside of emergencies), many expats go to the Family Medical Practice in Danang. This is run by English speaking doctors.  It is similar to what you get back home.  The other expat favourites are the Da Nang Hoan My Hospital and the Family Hospital.

 

HOI AN HOSPITALS 

Pacific Hospital Hoi An

6 Phan Dinh Phung Street
+84 (0) 903 597 997  (24 Hour Emergency)
+84 (0) 235 3921 888

Hoi An Hospital

4 Tran Hung Dao Street
+84 (0) 235 3861 365

DA NANG HOSPITALS

Family Medical Practice Da Nang

Add: 96 – 98 Nguyen Van Linh Street, Nam Duong Ward, Da Nang

Emergency: +84 (0) 913 917 303

Reception: +84 (0) 236 3582 699

Clinic Hours:  M–F 8 am–5.30 pm/Sat 8.00am–12.00 pm
Web: www.vietnammedicalpractice.com

 

With its diverse multinational team of physicians and the latest in medical equipment and diagnostic tools, Family Medical Practice offers extensive 24-hour healthcare, emergency, and medical evacuation services to local, expatriate, and corporate patients. With five locations in Vietnam, it has been a leading international medical care in this country since 1994. Its global insurance affiliations allow direct billing to most insured patients.

Family Hospital

Dr Daniel Mitchell, 4th Floor, Premium Services Health Clinic
73 Nguyen Huu Tho Street, Da Nang City
General: +84 (0) 123 3632 333
Emergency: +84 (0) 236 3632 333 – Vietnamese Only
[email protected]
www.familyhospital.vn
Hours:  Mon – Thurs 8am – 5pm

 

Dr Daniel Mitchell is highly recommended by many expats.  At the time of writing the price of a consultation is around $US20

Hoan My Hospital

161 Nguyen Van Linh St, Da Nang
+84 (0) 236 3650 950 (Emergency)
+84 511 3650 676

 

The Hoan My international ward has English-speaking doctors and nurses in addition to a proper, international clinic aimed at caring for foreigners. Linked with many insurance companies, it is often the referral hospital for Family Medical Practice and the ‘go to’ hospital for expats in the area. While double the price of a regular public hospital, it is still a small fraction of what you’d pay in the West.

HEALTH HAZARDS IN VIETNAM

DENGUE FEVER

Over the past year there has been an alarming amount of dengue fever cases among expats in Hoi An – so make sure you take precautions.

What is Dengue?

Dengue is carried by mosquitoes. There are 4 different subtypes. The disease is transmitted through the bite of an infected mosquito. Mosquitoes that transmit dengue usually breed in urban areas close to human habitation and are most active during daylight hours.  However, people should be most vigilant during the hours approaching dusk as this is when most people get bitten.

So how do you know if you have it?

Dengue fever is a severe, flu-like illness that affects infants, young children and adults, but seldom causes death.

 

Dengue should be suspected when a high fever (40°C/104°F) is accompanied by 2 of the following symptoms: severe headache, pain behind the eyes, muscle and joint pains, nausea, vomiting, swollen glands or rash.

 

Symptoms usually last for 2–7 days, after an incubation period of 4–10 days following the bite from an infected mosquito.
A small but significant number of patients will go on to develop more severe life-threatening forms of the disease.

 

Treatment

There is no specific treatment for dengue fever.
Drink lots of water. Many expats recommend getting yourself on a hospital drip as soon as possible.

 

If you have had dengue, do not think you are immune. You are not. The second time around can be far worse than the first time.

 

Prevention

Whilst a vaccine has recently been developed, it is not yet available to the general public so be particularly vigilant around dawn and dusk to avoid mosquito bites and …

 

Use DEET-BASED REPELLENTS as these are the most effective.

 

Severe Dengue

Severe dengue is a potentially deadly complication due to plasma leaking, fluid accumulation, respiratory distress, severe bleeding, or organ impairment. Warning signs occur 3–7 days after the first symptoms in conjunction with a decrease in temperature (below 38°C/100°F) and include: severe abdominal pain, persistent vomiting, rapid breathing, bleeding gums, fatigue, restlessness and blood in vomit. The next 24–48 hours of the critical stage can be lethal; proper medical care is needed to avoid complications and risk of death.

dengue mosquito, Living in Hoi An, Health

Areas to watch out for:

  • ankles, behind the knees, arms and neck – all the areas we don’t normally cover!

 

Clothing tips to keep in mind:
– Wear long-sleeved shirts
– Wear socks;
– Wear long pants and consider tucking your pants into your socks;
– Wear light-colored clothing, since mosquitoes are more attracted to darker colors;

For further information on Dengue Fever, read Surviving Dengue in Cambodia.  Written by a writer from the website Move to Cambodia, it is an excellent outline of just how different the symptoms of dengue can be.

Health Living in Hoi An, deet insect repellant, dengue fever, hoi an, vietnam

VACCINATIONS

The following vaccinations (courses or boosters) are advised for tourists or expats moving to Vietnam:  Hepatitis A, Tetanus and Typhoid.


Other vaccines to consider
: Cholera, Diphtheria, Hepatitis B, Japanese Encephalitis and Rabies.


Japanese Encephalitis is transmitted by mosquitoes in wet unclean conditions (such as rice fields or piggeries in rural areas). ‘JE’ is a viral infection with high incidence among young children or the elderly. It causes extensive brain damage as well as death. Contracting ‘JE’ is rare and many expats don’t bother vaccinating against it. However, ‘rare’ does not mean ‘never’.  You may need some others depending on what you are doing, where you are going and how long you are staying.

Always ask your doctor!

WATER & ICE

Avoid drinking tap water; buy bottled water instead. Ice is made using boiled water and is generally okay to have in drinks. We at Hoi An Now have never had a problem with ice

 

MOTORBIKE ACCIDENTS

Wear a proper helmet not an eggshell, drive slowly, make sure you have a motorbike license so you can access your health insurance in the ‘likely’ event of an accident. If you are relatively new to Hoi An, see Road Rules.

DOCTORS IN HOI AN

All the doctors listed below speak English

Whilst there are several English speaking doctors in Hoi An, not all have a good reputation.  These are the ones expats recommend.A

PRIMARY CARE PROVIDERS 

Dr Tran Thi Bich Van
Add: 602  Hai Bà Trưng Street
Tel: +84 (0) 935 618 713
Hours: 4.30 pm – 6.30pm

 

Cheap; responsible about the medicine she prescribes; if she can’t treat the problem will refer you to a well-regarded specialist

Dr Hoa
Add: 12B Hoàng Văn Thụ
Tel: +84 (0) 905 345 965
Hours: call to book an appointment

Dr Ho Thi Tuyet Van (Pediatrician)
Add: 652 Hai Ba Trưng.
Hours: From Monday to Saturday, 4pm – 7pm. Sunday only in the morning.

 

No phone number provided; patients must attend clinic hours; doctor speaks a bit of English but is fluent in French; has a slightly arrogant attitude but good with kids

SPECIALTY DOCTORS

Dr. Ngo Van Tam (OPTOMETRIST) 
Add: 55/5 Trần Hưng Đạo Street, opp Ganesh restaurant.
Tel: +84 (0) 905 023 037
Hours: 9am – 11am; 4.15pm – 8pm (7 days)

Good service; reasonable prices; fluent in English

Tam Duc Anh (CHIROPRACTOR)
87 Pham Van Dong
Tan An (off Le Hong Phong)
Tele: +84 (0) 913 459 823

This clinic came to Hoi An Now’s attention through expat recommendation. It is an expanding clinic and definitely worth a visit if you have back, neck or nerve pain. Compared to other chiropractors this is a much cheaper option that basically offers the same equipment and services. It is growing in popularity among Vietnamese and the clinic is expanding. A session costs 200,000 VND, lasts around an hour and involves ultrasound heat therapy, spinal decompression (back stretching machine) and one excellent ‘spine loosening’ massage. Tam Duc Anh certainly knows ‘his stuff’.

 

Daniel Stern (PSYCHOLOGIST)
Ph. D. Clinical Psychology
4 Thon Thanh Nhi, Cam Thanh, Hoi An
+84 (0) 1658735606
[email protected]
FB page: Dan Stern

Daniel specialises in cognitive-behaviour, behaviour modification and hypnotherapy techniques with a short-term intervention leading to effective, long-term change eg: anxiety, alcohol/drug dependency, depression, marital & relationship issues, phobias, self-esteem improvement and sexual dysfunction, life coaching.)

 

Craig Theisen (COUNSELOR)
Tele: +84 (0) 122 5710136
Email: [email protected]
FB page:  CraigTheisenMSW/


Craig trained in clinical counseling at Columbia University and has worked in mental health and counseling in New York.  His services include Cognitive-Behavioral Therapy with a focus on anxiety and depression.
Session fee is 400,000 VND.

Dr. Hon (DERMATOLOGIST)
Add:  425/2 Cua Dai Street (down the alley next to the Green Field Hotel)
Tel: +84 (0) 905 940 333
Hours: 8am – 11am, 3pm- 5pm, Mon – Sat morning.
Also speaks French

Prices the same for foreigners and locals, good for fungal issues, does his own medicine, highly recommended by several expats

Maja Olsen (REFLEXOLOGY THERAPIST)
Nomad Yoga, 6 Le Hong Phong (Maja can treat patients in their home, if required)
Appointments are made through Maja’s Facebook Page: nomadicreflexology or via [email protected]

 

Qualified through the London School of Reflexolgy, reflexology therapist, Maja Olsen has treated everything from children with ADHD, to women with fertility issues to people suffering from stress. Reflexology is a practice that uses pressure-point massage to increase circulation and promote deep relaxation, balance and harmony.

For a customized one hour session: 550.000 VND & 2.500.000 VND for a package of six sessions.

Mr Tam An – Hoi An (ACUPUNCTURIST)
98 Nguyen Van Cu
Tel: +84 (0) 906 467 467
Hours: 1pm – 6pm / 7 days per week

Recommended highly by one of Hoi An’s long-term expats as someone very skilled in the area of acupuncture.

 

 

Dr Diep – Da Nang (ACUPUNCTURIST)
Tel: +84 (0) 905 124 793

Recommended on Da Nang Hoi An Expat Facebook site as worth a visit. Dr Diep speaks English, has electrode acupuncture, does anti-inflammatory injections and can prescribe good drugs! On top of all that, although he’s based in Da Nang, he will travel to Hoi An

DENTAL SERVICES

Below is a list of dentists both in Da Nang and Hoi An that have been recommended by expats.

NOTE : Prices provided may vary depending on treatment.  All prices in Vietnamese Dong.

And if your eyes are in need of an overhaul or you fancy some new glasses, see our optical section.

HOI AN 

TGM DENTAL 

(A sister company to East Meets West)

387 Cua Dai St, Hội An
+84 (0) 235 391 9186
Hours: Monday to Saturday 8am – 6pm

Price guide:
Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

2,200,000
1,000,000
80,000 – 400,000
1,000,000 – 4,500,000
Yes

HOAN MY DENTAL CLINIC

132 Nguyen Truong To St, Hoi An, Quang Nam
+84 (0) 235 3917 868
Hours: Monday to Saturday 8am – 6.30pm & Sunday morning 8am – 11.30 am

Price guide:       
Teeth Whitening
Teeth Whitening
Filling
Crown
English speakers:

1,200,000
700,000
100,000
700,000 – 3,990,000
Some

SAIGON SMILE DENTAL CLINIC

84 Tran Cao Van St, Hoi An, Quang Nam
+84 (0) 235 3862568
Hours: Monday to Saturday 7.30am – 11.30am & 1.30pm – 7pm; Sunday 7.30am – 11.30am & 1.30pm – 5pm

http://nhakhoasaigonhoian.com/

Price guide:  

Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

1,200,000
700,000
100,000
700,000 – 3,990,000
Some

Sai Gon Dental clinic

DA NANG

DR DIEP – DANANG DENTIST – COMESTIC DENTAL CLINIC

78 Phan Anh St, Cam Le District, Da Nang
+84 (0) 905 151 522
Hours: Monday to Saturday 8am – 12 noon & 2pm – 7.30pm, Sunday for emergency

http: //www.danangdentist.com/

Price guide :    
Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

500,000 – 2,500,000
1,500,000
200,000 – 300,000
1,000,000 – 6,000,000/unit.
Yes

DR. LONG – GOLDEN SMILE DENTAL CLINIC

365 Le Duan St, Hai Chau, Da Nang
+84 (0) 236 370 5059 /
+84 (0) 908 371 871
Hours: Monday to Saturday 7.30am – 7.30pm

Price guide :    
Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

500,000 – 2,500,000
1,500,000
200,000 – 300,000
1,000,000 – 6,000,000/unit.
Yes

Dr. Long - Golden smile dental clinic

IDC – DANANG DENTIST

203 Tran Phu St, Hai Chau, Da Nang.
+84 (0) 236 361 5588
Hours: Monday to Friday 8am – 6.30pm & Saturday morning 8am – 12 noon

www.idcdanang.com

Price guide :    
Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

3,150,000
1,800,000
400,000
3,650,000 – 6,900,000
Yes

SERENITY – DANANG DENTIST

12 Nguyen Du St, Hai Chau, Da Nang.
+84 (0) 941 695 599 / +84 (0) 4 371 83 666
Hours: Monday to Saturday 8.30am – 6pm

 www.serenitydentalclinic.com/

Price guide :    
Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

4,800,000
2,200,000
330,000 – 500,000
130 $ – 300 $
Yes

EAST MEETS WEST DENTAL
269 Nui Thanh St, Hai Chau, Da Nang
+84 (0) 236 362 4222
Hours: Monday to Saturday 7.30 am – 7pm
www.eastmeetswestdental.org/

Price guide :    
Teeth Whitening
Teeth Whitening kits
Filling
Crown
English Speakers

2,200,000
1,000,000
180,000 – 400,000
1,000,000 – 4,500,000
Yes

East meet West Dental

Many expats have prescription glasses made in Hoi An. If you do not have a prescription, it is not a problem. They can work out your prescription from existing glasses or they can do an eye test. Generally, the eye test is free. The turnaround process is quick. Mine (copied from existing glasses) were made in under an hour. It could take a couple of days however if they have to send away for a specific type of lens.

Below is a rough price guide of what you might expect to pay. Be aware some shops will charge more. Prices also vary (quite widely) due to the type of lens and frame you choose.

Sai Gon Optical, Hoi An, glasses

Standard glasses $US30 – 70
Multi-focals $US70 – 150
Sunglasses $US15 – 70
Contact lenses (3 months) $US10 – 20

*All the shops listed below have been used – and recommended – by expats. Some are more expensive than others.

Hoi An

A Chau Optical
23 Le Loi Street
+84 (0)235 3917 976 Web:
http://opticachauhoian.com/
Hours: 8am – 8pm

 

Tuan Hung Optical
277 Nguyen Duy Hieu Str,
+84 (0) 235 3914 337
http://tuanhungoptic.com/
Hours: 7.30 am – 8pm

 

Viet Han
540 Cua Dai St,
+84 (0) 935 686 659
Hours: 7.30am – 8.30pm.

Sai Gon
550 Hai Ba Trung
+84 (0)235 3917 404; +84 (0) 120 4645207
Hours: 7.30 am – 9.30 pm

http://saigonoptichoian.com/

 

Sai Gon 2
64 Phan Boi Chau
+84 (0)235 3963 179
Hours: 9am – 8pm

 

Viet Quoc
106 Ba Trieu
+ 84 (0) 0935 863 798
Hours: 8.30 am – 8.30 pm

Sai Gon Optical, Hoi An, eyes checking board
  • Da Nang 

Phuong Nam
66 Nguyen Thai Hoc Street
+84 (0)236 3829 986
Hours: 7.30 am  – 7pm

Sai Gon Optical, Hoi An
Sai Gon Optical, Hoi An

Eye Checks

HOI AN

Dr. Ngo Van Tam
55/5 Trần Hưng Đạo Street, opp Ganesh restaurant.
+84 (0) 905 023 037
Hours: 9am – 11am; 4.15pm – 8pm (7 days)

Good service; reasonable prices; fluent in English

DA NANG

Dr Chi
239 Hai Phong Street.
+84 (0) 914 088 275

Dr Chi has good English and comes highly recommended by a Korean eye specialist working as an NGO in Da Nang. Her clinic is near Da Nang train station and whilst she is a paediatric ophthalmologist, she is also skilled in treating adults.

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Vietnam is an over-the-counter, no prescription required, haven for people requiring medication. However, always check the expiry date and also be aware that sometimes these drugs are counterfeit (though Hoi An Now staff have never experienced this).

The name for a chemist in Vietnam is ‘NhaThuoc’ (Nyah Too-uk).

There are many reliable pharmacies in Hoi An; below are recommended as honest in their pricing is:

Huy Hoang – Hoi An
268 Ly Thuong Kiet

This is the largest chemist in Hoi An so for hard to get medication you may like to try here first.  They also, like Phuoc Thien in Da Nang, provide receipts so you know you are getting honest pricing.

BinhThuan Pharmacy – Hoi An 
115 Tran Hung Dao
+84 (0) 916 894 258

The owner is Ms Linh who worked for 7 years with the largest pharmacy in Hoi An before opening her own shop. She has a good range of medicines and will phone other pharmacies if she hasn’t got what you need.

In terms of hard to get medications, try Phuoc Thien in Da Nang. This is a well- known pharmacy amongst local Vietnamese and is where the Family Medical Practice send their patients. To ensure they have your medication, get a Vietnamese friend to ring prior to going

pharmacies and chemists in hoi an, vietnam

Phuoc Thien – Da Nang
322 HùngVương (opposite Da Nang’s Big C supermarket)
Da Nang.
+84 236 3689 977
Hours: 8am – 9pm, 7 days a week

If you can’t get your medication in Hoi An you will get it here.  Famous among Vietnamese and expats, as the ‘go to’ chemist for anything hard to get.  Always check though before making the journey to Da Nang that they do have what you are looking for.  Ask a Vietnamese friend to phone them.

HEALTH INSURANCE

While general medical costs accessed through the Vietnamese system are relatively cheap, it is very important to take out health insurance because if a serious health issue ensues and you need evacuation you could be in a whole heap of medical-cost trouble.
Below is a list of providers who offer health care to expatriates.
BEWARE …Many hospitals require upfront payment before they will start treatment. Make sure you have adequate health insurance and accessible funds to cover the cost of any medical treatment.
If you are planning to ride a motorbike look carefully at the health insurance criteria for cover. Some providers will insist that you have a motorbike license from your own country as well as a motorbike license from Vietnam. In all cases, you will – at the very least – be required to have a Vietnamese license to qualify for cover in the event of a motorbike accident. This is very important as the motorbike accident rate is very, very, very high in Vietnam!

Some health providers are:

The easiest way of finding health insurance is to go through a broker. They will discuss your needs and provide the best options. You can access a broker through this website but there are many others: www.insuranceinAsia.com

NOTE: Most expats use Bao Viet and Liberty.  Bao Viet is cheaper and flexible in terms of your needs.  Liberty will allow you to pay half yearly.  If you can afford nothing else, get Global Rescue.  At the very least it will get you home in the case of an emergency.  If you want a cheaper policy, think about raising your excess.

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